Terms and Conditions

Please read the following terms and conditions carefully as use of and/or buying from the dixiesnaturaldeli.co.uk site (Site) means that you will be bound by them. In certain instances these terms incorporate statements to be found in the Privacy, Returns & Refunds sections of our site.

  1. Waiver
  2. Every effort has, is and will be taken to ensure that the information contained in this site is correct and up to date. The information may, however, become incomplete, inaccurate or out of date. To the full extent permitted by law, but subject to the terms and conditions of sale referred to below, we disclaim all warranties and representations (whether implied or expressed) as to the accuracy of any information contained on this Site.

  3. Definitions
  4. For the purposes of these Terms and Conditions the following definitions apply.

    Contract. The contract for sale by us and purchase of Goods by you.

    Goods. The range of dog food products which are available for purchase from this site in accordance with the terms.

    Site. Our world wide web address www.dixiesnaturaldeli.co.uk.

    We. Operating as a sole trader under the name “Dixies Natural Deli”, Gorebridge, Scotland, United Kingdom

  5. Use of this Site
  6. The content of this Site is owned by or licensed to dixiesnaturaldeli.co.uk Limited (Dixie’s Natural Deli). You may not copy, reproduce, modify, distribute, republish, re-sell, display, post or transmit any part of this Site without the permission of Dixies Natural Deli. You may view or print individual pages only for your own personal use.

  7. Limitation of liability
  8. This Site should only be used for information purposes. Dixie’s Natural Deli shall not be liable for any damage or loss that may occur in the use of any of the information contained or advice given in this site except as stated in the terms and conditions of sale (where applicable) and to the extent that such liability cannot be excluded by law. Dixie’s Natural Deli is not responsible for the Site’s accuracy or its fitness for a particular purpose or the reliability of the access to this Site.

    Dixie’s Natural Deli is not liable for any damages or losses resulting from your use of or inability to use this Site. Dixie’s Natural Deli does not guarantee that this Site will operate free of error or that it is free from computer viruses or any other contaminating computer program.

    We will not be liable to you or in breach of the Contract for delay or failure to perform due to any causes beyond the reasonable control of Dixie’s Natural Deli or its suppliers, including, but not limited to, acts of god, industrial dispute and legislation.

  9. Content and advertisements
  10. This Site may contain links to other sites which are not under the control of and are not maintained by Dixie’s Natural Deli. These links are provided for your convenience only and Dixie’s Natural Deli is not responsible for the content or availability of those sites.

  11. Data protection and privacy
  12. Any details which you provide to us from which we can identify you are held and processed in accordance with our Privacy Policy.

  13. Pricing
  14. All prices quoted are in British pounds (£). If the price goes up or down in between you placing and receiving your order, we will honour the original price.

  15. Ordering and stock availability
  16. We aim to display only items that are in stock and which can be dispatched to you quickly. From time to time we may sell out of some products, in which case we will aim to advise you within the 10-14 day delivery period. If this does occur, you will be given the opportunity to order an alternative or receive a full refund for the full price you paid.

    Your order confirmation email is only an acknowledgement of your order and not an acceptance amounting to a contract. The contract commences upon despatch of the goods.

  17. Cancellation
  18. Please refer to our Refund and Returns policy

  19. Warranties
  20. We aim to deliver goods of the highest quality. Where the Goods are products we warrant that they will meet their specification.

  21. Changes to the terms
  22. Dixie’s Natural Deli reserves the right to remove, modify or change, without notice, any information on this Site from time to time. Dixie’s Natural Deli may change these terms at any time by posting notice of the changes on the Site. If you use the Site after Dixie’s Natural Deli has posted the changes you will be bound by the new terms. You should therefore ensure that you read the terms each time you use the Site.

  23. General
  24. E-mails to you will be sent to the address you specify to us. You must only provide us with a valid e-mail address and it is your responsibility to inform us of any changes to that address.

    The headings in these terms are for convenience only and do not affect their interpretation.

    These terms supersede any representation made by us or any of our employees or agents.

  25. Statutory rights
  26. The consumer’s contract with Dixie’s Natural Deli does not effect the consumer’s statutory rights.

  27. Governing law and jurisdiction
  28. These terms and your use of this Site are governed by and construed in accordance with the laws of Scotland. any disputes will be decided only by the Courts of Scotland.